Hotel Terms and Conditions
These terms and conditions apply to all reservations made at our hotel. Please read them carefully before booking your stay.
Check-In and Check-Out
- Check-in time is 3:00 PM.
- Check-out time is 11:00 AM.
- Early check-in and late check-out may be available upon request and are subject to availability.
Payment
- Full payment is required at the time of booking.
- We accept all major credit cards.
Cancellation Policy
- Reservations may be canceled up to 48 hours prior to arrival without penalty.
- Cancellations made less than 48 hours prior to arrival will be charged the full amount of the first night's stay.
No-Show Policy
- No-shows will be charged the full amount of the reservation.
Smoking Policy
- Our hotel is a non-tobacco property. Smoking tobacco is not permitted in any of our guest rooms or public areas.
- Herbs use is permitted in the guest area.
Pet Policy
- Pets are not allowed in our hotel.
Liability
- The hotel is not liable for any loss, damage, or injury to guests or their property.
- Hotel has permission to remove unwanted guests from the property.
- Hotel has permission to ask customers to forfeit their stay due to unpermitted or unlawful behavior.
- Each room is booked for a maximum of two people. If a third person occupies the room, an additional charge of $50 per night will be applied.
Governing Law
- These terms and conditions are governed by the laws of the province of Chiang Mai and the Kingdom of Thailand.